Terms & Conditions

1. Introduction

Welcome to ZCord Solutions LLP ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Services Provided

2.1 Description of Services

ZCord provides a platform that offers Instagram Auto DM based on comment on posts and reels, along with URL Shorting service and dashboards related to performance of links and posts.

2.2 Access to Services

Access to our services is provided on a subscription basis. Users can choose from various subscription plans that offer different levels of access and features. Details of the subscription plans, including pricing and features, are available on our website.

3. User Accounts

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Subscription and Payment

4.1 Subscription Plans

Our services are available on a pre-paid subscription basis. Users can choose from various subscription plans, which are billed quarterly or annually. Details of the subscription plans, including pricing, features, and billing cycles, are available on our website.

4.2 Payment Methods

We accept various payment methods, including credit/debit cards and other online payment options. By subscribing to our services, you authorize us to charge your selected payment method for the subscription fees and any applicable taxes.

4.3 Payment Failure Issues

If any payment fails and money is deducted from your account, we will refund the amount within 5 working days. Please contact our customer support team with details of the failed transaction to initiate the refund process.

4.4 Subscription Cancellation

Clients cannot cancel their subscription. Clients have the option to evaluate the services in trial period. Once the subscription is done it cannot be cancelled.

5. Use of Our Services

5.1 Permitted Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to use our services:

In any way that violates any applicable local, national, or international law or regulation.

To transmit, or procure the sending of, any advertising or promotional material without our prior written consent.

To impersonate or attempt to impersonate ZCord, a ZCord employee, another user, or any other person or entity.

5.2 Prohibited Use

You agree not to:

Use our services in any manner that could disable, overburden, damage, or impair our site or interfere with any other party's use of our services.

Use any robot, spider, or other automatic device, process, or means to access our services for any purpose, including monitoring or copying any of the material on our site.

Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

6. Intellectual Property Rights

6.1 Ownership

All content, features, and functionality on our website and services, including but not limited to text, graphics, logos, icons, images, videos, and software, are the exclusive property of ZCord and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6.2 License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your personal, non-commercial use. This license does not include any resale or commercial use of our services or its contents.

7. Disclaimers and Limitation of Liability

7.1 Disclaimers

Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation or availability of our services, or the information, content, and materials included therein. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

7.2 Limitation of Liability

To the fullest extent permitted by law, ZCord, its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; and (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.

8. Indemnification

You agree to defend, indemnify, and hold harmless ZCord, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services, including, but not limited to, any use of our content, services, and products other than as expressly authorized in these Terms.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms and your use of our services are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

9.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996. The arbitration shall take place in India, and the arbitrator's decision shall be enforceable in any court of competent jurisdiction.

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by updating the effective date at the top of these Terms and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you an email notification). Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

11. Termination

We may terminate or suspend your access to our services, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms. Upon termination, your right to use our services will immediately cease. If you wish to terminate your account, you may simply discontinue using our services.

12. Entire Agreement

These Terms constitute the entire agreement between you and ZCord regarding our services and supersede and replace any prior agreements we might have had between us regarding the services.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Address:

ZCord Solutions LLP

C/O Pani purvatha tanka group, Thoyana,

Ranavav, Porbandar, Gujarat-360570

Mail: contact@zcord.in

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