1. Introduction
At Zcord Solutions LLP, we prioritize customer satisfaction and strive to provide high-quality, high-converting digital campaign services. If you are not satisfied with our subscription dashboard, we offer refund options as detailed below.
2. New Subscribers & Trial Policy
We provide a 15-day trial period on our standard subscription plans. If you are not satisfied with Zcord features, you can cancel your subscription from your account dashboard before the trial ends, and you will not be billed.
3. Renewals and Partial Months
No refunds are provided for automatic subscription renewals or partial months of active service. Once a billing cycle commences, the charges for that cycle are non-refundable.
4. Requesting a Refund
To request a refund under exceptional circumstances, please email our support team at contact@zcord.in with your order number, account email, and explanation. Valid refund requests will be reviewed and processed within 15 days of receipt.
5. Requesting a Cancellation
Subscribers can cancel their ongoing subscription at any time through their user account dashboard. Cancellations will apply to the upcoming billing cycle, keeping your features active until the current period expires.
6. Contact Us
If you have any questions regarding our Refund and Cancellation Policy, please email our billing department at: